Privacy Policy

We collect information necessary to deliver travel planning features, account access, and payment processing:

• Account Registration Info: Full name, email address, phone number, and optional profile picture.
• Financial & Billing Information: Payment transaction references, subscription plan details, order history, and billing receipts. (Note: Card numbers, CVVs, and net banking passwords are NOT collected or stored on our servers).
• Trip & Navigation Details: Trip itineraries, group invitations, saved routes, and navigation preferences created by you.
• Live Location Data: Foreground and background GPS coordinates (collected strictly when location sharing is enabled by you).
• Device & Diagnostic Technical Data: IP address, device model, operating system version, app version, network status, and error log reports.

For online payments, subscription purchases, and in-app upgrades:

• PCI-DSS Compliance: All online transactions are processed through certified PCI-DSS Level 1 compliant payment gateways (such as PayU, Razorpay, Stripe, Google Play Billing, and Apple Pay).
• No Storage of Sensitive Card Data: GoTogether NEVER stores complete debit/credit card numbers, CVV numbers, card expiry dates, or banking passwords on its servers.
• Encrypted Data Transfer: All payment interactions are tokenized and transmitted using 256-bit SSL/TLS encryption standard protocol.
• Fraud Prevention: Transaction data (such as IP address, payment status, and order ID) may be shared with payment gateways solely for fraud detection and dispute resolution.

Location data is essential for GoTogether's core functionality:

• Displaying your current position on travel maps and calculating optimal routes.
• Sharing real-time live location with chosen members of your travel group.
• Providing turn-by-turn navigation assistance and arrival alerts.
• Improving route accuracy and travel experience metrics.

The application may request access to:

• Location (foreground and background, when location sharing is enabled).
• Notifications (for trip updates, group messages, and launch alerts).
• Camera & Photos (for profile pictures or uploading trip photos).

We do NOT sell, rent, or trade your personal or financial data to third parties for marketing purposes. We share data only with verified partners required for service delivery:

• Payment Gateways (PayU / Razorpay / Stripe / Apple / Google) to process payments and verify transactions.
• Map & Navigation APIs (e.g. Mapbox / Google Maps) to render routes and location data.
• Cloud Hosting Infrastructure (AWS / Azure) to securely store app databases and backups.
• Analytics & Push Notification Services to monitor app health and send alerts.
• Legal & Regulatory Authorities when required by law or to protect user safety.

We retain personal data only as long as necessary to provide services and comply with statutory legal & tax accounting obligations. You have the right to request deletion of your account and personal data at any time by emailing us at hello@gotogether.co.in. Account deletion requests are processed within 7 business days.

Depending on applicable privacy legislation, you have the right to:

• Access and review the personal information we hold about you.
• Request correction of inaccurate or outdated information.
• Request complete erasure of your account data.
• Withdraw consent for location tracking or marketing communications.
• Request a copy or export of your personal data.