Terms & Conditions

• You must be at least 18 years of age or possess legal parental consent to create an account and use paid services.
• You are responsible for ensuring that all registration information you provide is complete, accurate, and kept up to date.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• You agree to notify us immediately at hello@gotogether.co.in upon discovering any unauthorized use or security breach of your account.

GoTogether offers free features as well as premium subscription tiers, in-app purchases, and add-on services.

• All payments for subscriptions or premium feature upgrades are processed through PCI-DSS compliant third-party payment gateways (including PayU, Razorpay, Stripe, Google Play Billing, and Apple App Store Billing).
• Accepted Payment Methods: Credit Cards, Debit Cards, Net Banking, UPI (Unified Payments Interface), Digital Wallets, and Authorized In-App Purchase methods.
• Billing Currency & Taxes: Prices are displayed in INR (Indian National Rupee) or local currency. Applicable GST and government taxes will be included or calculated at checkout in compliance with applicable statutory tax laws.
• Automatic Renewal: Subscription plans automatically renew at the end of each billing cycle (monthly or annually) unless auto-renew is turned off at least 24 hours prior to the renewal date.
• Pricing Changes: We reserve the right to revise service pricing at any time. Any price changes for existing recurring subscriptions will be communicated to you with advance notice before taking effect.

We strive to deliver exceptional service. The following terms govern cancellations and refund requests for purchases made directly through our platform:

• Cancellation Procedure: You may cancel your subscription at any time through your account settings or by contacting our customer support team at hello@gotogether.co.in. Upon cancellation, you will retain access to premium features until the end of your current paid billing period.
• Refund Eligibility: Refund requests submitted within 7 calendar days of initial purchase or auto-renewal will be considered if the service has not been substantially used or in cases of accidental duplicate payments.
• In-App Purchases (iOS / Android): Purchases completed through Google Play Store or Apple App Store are subject to the respective refund policies and procedures of Google Play or Apple.
• Refund Processing Timeline: Approved refunds will be processed and credited back to the original mode of payment (Credit Card, Bank Account, UPI) within 5 to 7 business days from the date of approval.

• Navigation guidance and route assistance are provided solely as a convenience. GPS accuracy depends on cellular networks, signal coverage, and hardware capabilities.
• Do NOT operate the application while operating a vehicle unless using hands-free voice tools or when a passenger is managing the device.
• Users remain solely responsible for observing traffic safety laws, road signage, speed limits, and instructions from law enforcement or local authorities.
• GoTogether shall not be held liable for traffic infractions, accidents, delays, or damages arising from reliance on navigation outputs.

By using GoTogether, you agree NOT to:

• Use the application for any unlawful purpose, fraud, stalking, or unauthorized surveillance.
• Share or track location data of individuals without their explicit prior knowledge and consent.
• Attempt to reverse engineer, decompile, disrupt, or compromise the app infrastructure, servers, or API security.
• Upload objectionable, abusive, defamatory, or copyright-infringing content.

All rights, titles, logos, software source code, icons, UI designs, trademarks, and content within the GoTogether application are the exclusive intellectual property of GoTogether (and its parent/operating entity). You are granted a limited, non-exclusive, non-transferable license to access the app for personal use.

To the maximum extent permitted by applicable law, GoTogether is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied. Under no circumstances shall GoTogether be liable for indirect, incidental, punitive, or consequential damages resulting from app downtime, data transmission failures, or unauthorized third-party access.

These Terms shall be governed by and construed in accordance with the laws of India. Any legal disputes or claims arising out of these Terms or payment transactions shall be subject to the exclusive jurisdiction of the competent courts located in India.